Emergency Electrical Service in Raleigh, NC
Rapid response. Licensed electricians. Urgent troubleshooting, circuit isolation, and safe emergency repairs for your home — day or night.
Call now for urgent power loss, burning smells, sparking panels, tripped breakers, or unsafe wiring.
24/7 Emergency Electrical Service Overview
We respond to urgent electrical issues including sudden power loss, tripped breakers, sparking outlets, burning smells, and unsafe panel conditions. Our team provides rapid diagnosis, circuit isolation, and safe emergency repair for Raleigh-area homeowners.
When To Call Emergency Electrical Service
Electrical problems can escalate quickly and put your home and family at risk. Call right away if you notice any of the warning signs listed here.
How Emergency Electrical Service Works
You call. We dispatch a licensed electrician. We diagnose the hazard and complete safe, reliable repairs.
Call & Dispatch
You describe the issue. We confirm your address and dispatch a licensed electrician as quickly as possible.
Diagnosis & Safety
We inspect the affected area, isolate the hazard, and identify the source before any repair begins.
Repair & Verification
We complete the repair safely, test the system, and explain the next steps before leaving.
Why Homeowners Call Electric All Pro
Fast response, safety-first service, and after-hours help when you need it most.
Emergency Electrical Service Pricing
Every situation is different. We'll diagnose the issue and provide clear, upfront pricing before any repairs begin—so you're always in control.
Most emergency repairs start around $240+, depending on the issue.
Critical Breaker Replacement
Replace a failed or tripping breaker.
Electrical Short Repair
Find and repair short circuits.
Outlet or Switch Replacement
Replace damaged outlets or switches.
Restore Critical Circuits
Restore power to essential circuits.
No surprises. After diagnosis, we explain the issue and provide pricing before any repair begins.
If no repair is approved, the dispatch fee covers emergency dispatch, diagnosis, and a safety assessment.
What's Included in Emergency Service
Every emergency call includes professional dispatch, thorough diagnosis, safe repairs, and clear pricing—so you're never left in the dark.
Emergency Dispatch and Arrival
A licensed electrician is dispatched quickly to your property.
Hazard Diagnosis and Isolation
We identify the source of the issue and make the area safe.
Emergency Repair to Code
Repairs completed safely using proper materials and NEC-conscious workmanship.
Upfront Quote Before Work
We explain pricing clearly before any repair work begins.
Documentation You Receive
After diagnosis and repair, we provide clear written documentation you can keep for your records or submit with insurance claims.
Troubleshooting Report
Findings, safety observations, diagnosis, and recommended repair steps.
Repair Claim Report
Detailed repair summary that can support insurance or damage claims.
Need written documentation? Ask for a troubleshooting report and repair claim summary after service.
Licensed, Insured, Code-Compliant
Every emergency repair performed by Electric All Pro meets or exceeds current National Electrical Code requirements.
Service Area Coverage
We provide 24/7 emergency electrical service throughout Raleigh, NC and the surrounding Triangle area. Call (919) 670-4005 anytime, day or night.
Duke Energy Claims, Homeowners Insurance & Your Electrical Report
When a power surge or storm damages your home's electrical system, the repair is only part of the process. You may also need documentation for a utility claim, an insurance claim, or both.
Electric All Pro handles all three.
Duke Energy Damage Claims (Sedgwick)
Duke Energy uses Sedgwick, a third-party claims administrator, to process damage claims caused by utility-side events such as power surges, transformer failures, and grid switching errors.
To file a claim, you need documentation showing the event caused the damage. Electric All Pro provides a detailed electrical damage report with timestamps, affected circuits, and photos required for processing.
Homeowners Insurance Coverage
Most homeowners insurance policies cover sudden electrical damage caused by lightning, power surges, and storm events under the dwelling coverage section.
Your insurer will typically require a licensed electrician inspection report documenting the cause, the scope of damage, and repair costs. Electric All Pro's electrical damage report is formatted to meet the documentation standards that major NC insurers (State Farm, Allstate, Erie, NCFBINS) require for claim approval.
Electric All Pro's Damage Report
After every emergency call involving surge or storm damage, Electric All Pro provides a written electrical damage report.
This report includes the date and time of the event, affected circuits and panels, photos of damaged components, the cause of failure, and a line-item repair estimate.
The report is provided at no additional charge and can be submitted directly to Duke Energy's Sedgwick portal or to your homeowners insurance carrier.
What's Included in Your Electrical Damage Report
Every emergency service call that involves surge, storm, or fire damage includes a written damage report at no extra charge. This report supports utility claims, insurance filings, and future repair planning.
Date, Time & Cause of Event
Exact timestamp of the electrical event and the identified cause (lightning strike, utility surge, transformer failure, etc.).
Affected Circuits & Panels
Every circuit and panel component that was damaged, including breaker positions, wire gauges, and connection points.
Photos of Damaged Components
Timestamped photos of damaged outlets, wiring, panels, and burn marks that serve as visual evidence for claims adjusters.
Repair Scope & Materials List
Detailed description of all repairs performed including materials used, wire types, breaker replacements, and labor hours.
Line-Item Cost Estimate
Itemized repair costs broken down by labor, materials, and permits to satisfy insurer and utility claim documentation requirements.
Licensed Electrician Signature & License Number
Signed by an NC-licensed electrician (License L.32531) with contact information, verifying the report meets professional standards.
Need a damage report
for an existing claim?
Electric All Pro can perform a post-event inspection and provide documentation even if another contractor performed the original repair.
Call (919) 670-4005 for a Damage InspectionHow to File an Electrical Damage Insurance Claim
Filing an insurance claim for electrical damage follows a predictable process. Here are the five steps homeowners in Raleigh should follow after a surge, storm, or electrical fire.
Secure the Property
Turn off the main breaker if safe to do so. Do not touch any damaged wiring, outlets, or panel components. If there is active smoke or fire, call 911 first. Once the immediate danger is resolved, call Electric All Pro at (919) 670-4005 for emergency service.
Document the Damage
Take photos and videos of all visible damage before any cleanup or repairs begin. Record the date and time the event occurred and note which rooms or circuits are affected. Save utility outage notifications or storm alerts on your phone as supporting evidence.
Call Electric All Pro for Emergency Repair & Report
Electric All Pro will arrive within 90 minutes, perform the emergency repair, and provide a detailed electrical damage report. This report documents the cause, affected systems, repair scope, and itemized costs in a format that insurers and Duke Energy's Sedgwick portal both accept.
File Your Claim
Contact your homeowners insurance carrier and open a claim. For Duke Energy surge events, also file through the Duke Energy claims portal (Sedgwick). Submit Electric All Pro's damage report, your photos, and any utility outage records. Most NC insurers assign an adjuster within 48 to 72 hours.
Adjuster Inspection & Settlement
The insurance adjuster will review the damage report and may schedule an on-site inspection. Electric All Pro can be present during the adjuster visit to answer technical questions about the repair scope and cause of failure. Once approved, the insurer issues payment minus your deductible.
What Customers Say About Our Emergency Service
Homeowners in Raleigh, NC who have called Electric All Pro for emergency electrical service consistently mention fast arrival, clear pricing, and professional work during urgent situations.
Our power went out during a storm and half of the house was dead. Electric All Pro arrived in under an hour, found the issue fast, and had everything working again. Super professional and explained everything.
I had a surge that fried multiple outlets and appliances. They provided a detailed damage report that my insurance accepted without any issues. Highly recommend their emergency service.
Called at 11 PM for a tripped main breaker that wouldn't reset. They were here quickly, fixed the problem, and the pricing was very fair for an emergency call.
Recent Emergency Electrical Projects
Storm Damage Power Restoration
Emergency Breaker Panel Repair
Outlet Short Circuit Repair
Emergency Electrical Questions
Common questions from Raleigh homeowners about emergency response, pricing, and what to expect when you call.
Speak directly with a licensed electrician in Raleigh — no call centers.
What is your emergency response time in Raleigh?
Electric All Pro responds to emergency calls within 90 minutes in the Raleigh metro area, including Cary, Apex, Wake Forest, Morrisville, and surrounding Triangle cities. We are available 24/7/365 including nights, weekends, and holidays. Our $149 dispatch fee is waived when repairs are approved.
What counts as an electrical emergency?
Electrical emergencies include sparking outlets or panels, burning smells from electrical systems, complete power outage not caused by your utility, exposed or hanging wiring, water contact with electrical components, tripped main breaker that won't reset, and any situation posing an immediate safety risk.
Does Duke Energy cover power surge damage to my home?
Duke Energy uses a third-party administrator called Sedgwick to process liability claims. Duke does not pay replacement value — they pay actual cash value. Most homeowners file with their own homeowners insurance first for faster reimbursement, then pursue Duke separately if the surge was utility-caused. A licensed electrician’s written report is required for both claims. Electric All Pro provides insurance-ready electrical damage reports same day.
Will my homeowners insurance cover emergency electrical repairs?
Homeowners insurance typically covers sudden, accidental electrical damage caused by covered perils — including lightning strikes, utility power surges, and electrical fires. It does not cover damage from neglect, age, or poor maintenance. A licensed electrician’s report documenting the cause of damage is required by most insurers to process the claim. Electric All Pro provides this report as part of our emergency service.
Do you charge extra for after-hours and weekend calls?
Yes — after-hours, weekend, and holiday calls carry a $149 emergency dispatch fee. This fee is waived in full when you approve repairs. If you decline repairs after our diagnostic, the $149 covers emergency dispatch, the after-hours assessment, and your written safety report.
What should I do while waiting for the emergency electrician to arrive?
Do not touch exposed wiring or a sparking panel. If you smell burning, turn off your main breaker if it is safe to reach and call 911 if there is visible fire or smoke. Do not reset a breaker that has tripped due to burning smell or sparks. Leave all damaged appliances unplugged and do not discard damaged electronics — your insurance adjuster may need to inspect them. Keep the area clear and wait outside if necessary.